PROPERTY MANAGEMENT COMPANIES GROWTH PLAYBOOK
Increase Tours, Applications, Renewals, and Resident Referrals.
Deploy centralized campaigns across one or multiple communities to support occupancy, resident engagement, renewals, reviews, and referral activity.
CHALLENGES WE ADDRESS
Move customers from interest to action
Tour-to-application conversion is inconsistent
Residents do not refer often
Renewal outreach lacks urgency
Multiple communities need consistent campaigns
CAMPAIGN EXAMPLES
Built for the property management companies customer journey
Tour & Travel™
Encourage qualified prospects to complete scheduled community tours.
Apply & Unwind™
Support approved application and move-in promotions.
Resident Referral Rewards™
Turn satisfied residents into community advocates.
Renew & Reward™
Add value to approved resident-retention campaigns.
Community Review Week™
Create a repeatable process for requesting honest resident feedback.
BUSINESS OUTCOMES
The growth your team is working toward
FULFILLMENT MADE SIMPLE
Your team issues incentives through a secure back office.
Approved client users receive access to the incentive distributor's back office. Your team can issue incentives directly to eligible customers. The provider administers the applicable redemption and travel fulfillment process.
1st Class Incentives supplies campaign strategy, onboarding, training, templates, and ongoing growth support.
PROPERTY MANAGEMENT COMPANIES